We will be sure to keep in contact with you once your earphones arrive and have been assessed.
It may take around 5 to 7 business days after your return has been received.
We sincerely thank you for your patience and we will try our best to deal with the situation and handle your case as fast as we can.
* Due to the current situation, please note that it may a few more business days than usual for return to be handled after the package has been received.*